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Activity report 2016

  • Highlights 2016
    • Key figures
    • Editorial
  • Satisfied customers
    • 2016 Barometer
    • Ridership
    • Kilometres travelled
    • Capacity
    • An increasingly attractive offer
      • Increased frequencies
      • The magnetic ticket has disappeared
      • New facilities
      • WiFi in 15 stations
      • Info closer to the customer
      • STIB on social networks
      • Communicating about major projects
    • Network security
      • Reinforcements in stations
      • A "vigilance" telephone number
      • Awareness campaigns
    • A metro that moves and lives
      • Celebrating 40 years
      • An underground festival in 15 stations
  • A high-performing company
    • Financial resources
      • Revenue
      • Expenditure
      • Coverage ratio
    • Investments
      • Developing infrastructures
      • Extension of tram 94
      • Construction of tram line 9
      • North-South M3 metro on the rails
      • New lease of life for the east-west line
      • Network maintenance
      • The fleet is growing
      • Station renovations
    • The service quality
      • 100% of services certified
  • Proud, committed employees
    • Human resources
      • Workforce
      • Recruiting new talent
      • Training employees
      • Ensuring well-being at work
  • Social and societal responsibility
    • Economic commitment
      • Participating in investments
      • The Drive Programme
    • Environmental commitment
      • Increasingly clean vehicles
      • Reducing the impact of its activities
    • Societal engagement
      • 22,000 people reached
      • Meeting schools
      • Combating incivility
      • STIB champions the disadvantaged
      • Network accessibility
      • TaxiBus
  • STIB in brief
    • Management bodies
    • Company structure
    • STIB's values
  • Statistics

Topics

  • Highlights
  • Customers
  • Company
  • Employees
  • Responsibility
  • In brief
  • Statistics

Statistics

The statistics in this chapter are the results of the year 2016, a year in which STIB confirms its will to offer the best mobility solution possible to answer the needs of its customers[ Download the complete statistical report ]

Satisfied customers

Links General Indicators (PDF file)

A high-performing company

Links Network & rolling stock (PDF file)

Proud, committed employees

Links Human Resources indicators (PDF file)

Social and societal responsibility

Links Environmental indicators (PDF file)

The complete statistical file

Links The complete statistical table (PDF file)
  • Highlights
    • Key figures
    • Editorial
  • Customers
    • 2016 Barometer
    • Ridership
    • Kilometres travelled
    • Capacity
    • An increasingly attractive offer
    • Network security
    • A metro that moves and lives
  • Company
    • Financial resources
    • Investments
    • The service quality
  • Employees
    • Human resources
  • Responsibility
    • Economic commitment
    • Environmental commitment
    • Societal engagement
  • In brief
    • Management bodies
    • Company structure
    • STIB's values
  • Statistics
  • Financial report

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